Driving success in digital transformation

Harness advanced technology solutions that fuel digital transformation and business growth. From strategy through execution, we support you at every stage of your tech journey.

Explore our solutions

With a focus on results, MES is committed to delivering measurable impacts and driving operational excellence for our clients, supported by a robust portfolio that includes managed services, IT outsourcing, and professional training

Master Data Management

At MES, we provide advanced Master Data Management solutions powered by Informatica to deliver a unified, enterprise-wide view of data that drives smarter business decisions and operational efficiency. Our MDM solutions create a consistent, accurate, and governed data foundation that supports the unique needs of your business, empowering teams with real-time insights and self-service access to essential information.

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With a cloud-native, AI-driven approach, our MDM offerings simplify and accelerate data deployment across multiple domains—customer, product, supplier, and more. Informatica’s Intelligent Data Management Cloud (IDMC) and Cloud Data Governance tools ensure high data quality, seamless integration, and compliance, all within an intuitive, modern user experience.

With MES and Informatica, your business can confidently harness trusted data, enabling a product strategy informed by customer needs and the agility to meet market demand accurately and efficiently.

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Social Media Analytics

Our Social Media Analytics solution delivers real-time, actionable insights into customer sentiments, trends, and engagement across all major platforms. Gain a comprehensive view of what’s being said about your brand through cross-channel feedback analysis, sentiment tracking, and advanced comparative analytics.

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With powerful tools to monitor and visualize data from sources like Facebook, Twitter, and more, our solution enables you to:

Understand Customer Sentiment: Discover how your audience feels about your brand with visualized sentiment analysis across platforms.
Optimize Engagement: Measure KPIs from owned media to evaluate performance and influence, helping you drive impactful engagement strategies.
Stay Ahead of Competitors: Benchmark your presence and track progress with comparative analysis, so you always know where you stand in the market.
Harness these insights to build stronger connections, tailor your strategies, and stay in tune with your audience’s pulse

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Voucher Management

MES’s Voucher Management solution streamlines the entire lifecycle of vouchers, from secure generation to seamless redemption, empowering mobile operators to enhance customer engagement and drive efficient promotional campaigns. Built with open APIs, our solution integrates easily with existing systems (OSS/BSS) and supports versatile payment methods, ensuring smooth compatibility and ease of use.

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Our Voucher Management system offers:

Comprehensive Lifecycle Management: Generate, distribute, activate, and redeem vouchers across channels with full visibility and control.
Intuitive Partner Interface: Provide an easy, self-service tool for distributors, sellers, and operators to manage and monitor vouchers in real time.
Secure PIN Generation & Redemption: Adaptive PIN generator ensures unique and secure PIN creation, with robust audit trails for transparent tracking.
Multi-Channel Distribution: Distribute vouchers electronically via POS, USSD, or web, providing customers with flexible, touchless options.
Custom Reporting: Access extensive reports for complete lifecycle oversight and data-driven decision-making

Our flexible, secure, and adaptable solution equips telecom providers to meet modern needs with ease, boosting operational efficiency and enhancing customer satisfaction.

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With powerful tools to monitor and visualize data from sources like Facebook, Twitter, and more, our solution enables you to:

Understand Customer Sentiment: Discover how your audience feels about your brand with visualized sentiment analysis across platforms.
Optimize Engagement: Measure KPIs from owned media to evaluate performance and influence, helping you drive impactful engagement strategies.
Stay Ahead of Competitors: Benchmark your presence and track progress with comparative analysis, so you always know where you stand in the market.
Harness these insights to build stronger connections, tailor your strategies, and stay in tune with your audience’s pulse

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Customer DNA ​

MES’s Customer DNA solution delivers a comprehensive, real-time view of customer data, empowering customer-facing teams to build stronger, more personalized relationships. With an intuitive user interface, Customer DNA aggregates and analyzes both retail and corporate customer behavior across various channels and product accounts, offering detailed insights into historical trends and interactions.

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Key Features and Capabilities:

360-Degree Customer View: Consolidate all customer details—whether retail or corporate—into one unified platform. This includes account changes, product usage, transactions, and historical behavior across multiple channels.
Behavioral Insights: Gain deep insights into customer behavior patterns and trends, enabling tailored engagement strategies for both retail and corporate clients.
Product and Profitability Insights: Analyze customer product usage, profitability, and transaction history to understand the financial impact of both retail and corporate customers.
Historical Analysis: Track changes in customer data over time, providing valuable context for both retail and corporate customers’ status, preferences, and engagement.
Customer DNA equips businesses to transform their customer relationships, offering highly personalized experiences for retail and corporate customers alike. By leveraging actionable insights, businesses can enhance customer engagement, drive loyalty, and optimize service delivery

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Corporate Customer DNA

Our Corporate Customer DNA solution provides deep insights into your corporate clients, helping you tailor your offerings and services to meet their specific needs.

Customer Relationship

Pricing Optimize your pricing strategies with our Customer Relationship Pricing solution. It helps you set competitive and profitable prices based on customer relationships and market dynamics.

Driving Transformation through Technology

  • Applications Development

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  • Automation & Analytics

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  • Digital Transformation

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  • Automation & Analytics

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  • Cybersecurity

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  • Business Process Automation

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  • Customer Success Services

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  • IT Infrastructure & Cloud

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  • Talent as a Service

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  • Emerging Technologies

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  • IT Operations

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Ready to transform your business?

Unlock your business’s full potential with our cutting-edge solutions.

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